At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking a Senior Digital Product Manager in Operational Excellence as a part of Commercial Banking Operations Division. This individual will be tasked with owning the strategy, prioritization, and delivery of integration services to support the Commercial Banking Operations Servicing platform product’s vision (GSS – Global Servicing Solutions). Learn more about our career areas and lines of business at wellsfargojobs.com. In this role, you will: Lead or participate in variety of complex functions within the digital environment Contribute to large-scale planning related to the execution of the digital strategy Review and analyze complex content strategy/creation, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors Independently resolve complex issues Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals Potentially lead projects, teams or provide direction to junior staff on less complex digital initiatives Required Qualifications: 4 years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 3 years of Agile Scrum experience 3 years of JIRA/Confluence tool experience Experience with human centered design principles Experience with scaled agile frameworks Sound risk management skills Strong dependency management skills Ability to communicate effectively, in both written and verbal formats, at all levels of the organization, including senior executive-level leadership Ability to drive and lead cross-product prioritization and delivery execution in dynamic environment Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members Comfortable with ambiguity and facilitating discussion to explore the best possible solutions Knowledge and understanding of Information Technology governance risk and compliance processes such as policies, control standards, risk management concepts, or information security Job Expectations: Hybrid schedule, requirement to be in office 3 days a week. <10% travel Primary Posting Location: 1525 W W T Harris Blvd, Charlotte, North Carolina 28262 Additional Posting Location: 801 Walnut St, Des Moines, Iowa 50309 #Commercialbanking Posting End Date: 7 Apr 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune’s 2023 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.